Payment / Shipping

Prices and Payment

(1) All product prices are end prices plus shipping costs. All prices include VAT of 19%.

(2) The shipping costs and types of shipping are listed on the website on a page called “Shipping & Return”.

(3) Where deliveries are made to countries outside the European Union, customs or import duties may have to be paid by the customer upon receipt of the shipment. These duties accrue in addition to the purchase price and shipping costs; the Vendor has no means of influencing them.

(4) At the customer’s selection, the Vendor shall deliver the merchandise against pre-payment (by bank transfer or PayPal) under the following conditions:
(a) For pre-payment by Bank Transfer, the Vendor’s bank account details will be provided in the contract confirmation. Only SEPA transfers in Euros are accepted for international transfers. Transfers must be free of charge for the Vendor.
(b) For PayPal payments, the customer will be redirected to the PayPal S.a.r.l. website to make the payment using their PayPal account.

(5) For gift vouchers, the customer can enter a voucher code when placing an order. The voucher value will be credited towards the invoice amount. Excess value will result in a new voucher for the remainder amount. Vouchers are transferable and only one voucher can be used per purchase.

(6) Additional payment methods listed at checkout (e.g., credit card, Sofortüberweisung, KLARNA) are processed by the respective payment service provider.

(7) For pre-payment orders, payment must be made within one week of contract confirmation. The Vendor reserves the right to cancel the order if payment is not received in time.

Shipping Policy

Thank you for visiting and shopping at ****. The following terms and conditions constitute our Shipping Policy.

Shipment processing time:
Normally it takes 1-2 business days to process your order. Delays may occur during high order volumes. Significant delays will be communicated via email or phone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

*For returns from Switzerland and the UK, customers bear the shipping costs.